Terms
of
Business
updated 12.07.2022
|
How
to place an order...
48
Special Models is
a producer and mail-order company specialised in limited edition resin
48 scale modelkits and collectors items.
We
don't have a physical shop!
To order items
please follow the steps in the E-shop instruction
or send an
e-mail!
And please add an expressive attention line to the Attn.-field of your e-mail.
We will eliminate all e-mails without an expressive attention line in the Attn.-field, due to the hugh amount of spam mails
we get every day! Thank you.
To
forward your order most efficant we need:
your
complete name and surename
your
address
your
zip code and city
your
state and / or country
your
e-mail and phone no.
the way you want us to ship the order (land /sea or airmail)
If
the shipping address is different from the mailing address,
please
indicate.
To
identify the Items you like to order we need the following informations:
manufacturer
item
No.
quantity
price
of the Item
the
way of payment
date
of order (very improtant in case of price changes or
running
out items!)
Ways
of payment for foreign country orders are:
cash
PayPal (We
accept creditcards by PayPal only!)
You must always sign the order letter.
Orders
will be send after payment is received. State the way of payment you
prefer
with your order and confirm your order after we have sent you the
invoice.
Important Notice:
All orders have to be prepaid within 5 days after recieving the invoice! Orders that are not paid a week after recieving the invoice will be
treated as "not wanted anymore" and be cancled without further notice!
There is only a "guarantee of delivery" for orders after complete
payment, within a week after recieving the invoice. Delivery
occures immediatly on availability.
PAYMENT:
All orders have to be prepaid.
All payments must be in Euro!
All exchange fees must be covered by the customer.
We
will charge exchange fees to the customer and will withdraw them from
the order amout in case we have to convert currency for you.
We are a member of PayPal.
This is the safest and easiest way of paying from outside Europe!
By
now the EU offers an EU bank transfer that works like transfering money within your home country. By use of two code numbers called Bank
Identifier Code (BIC) and inter.
Bank AccNo. (IBAN) you may transfer money
form
one account to another, within the EU, for the same fees like within
your
country (only when using the codes). Ask you bank for more information.
We
will forward you these codes with the invoice we usualy send when you
order
and ask you to use this method for paying, because it is as easy as
paying
in your home country.
International
Customers
Our
regular procedure is to send a notification (copy of the invoice) on
the
total cost when your order is placed (from the shop automatically, by e-mail manually).
After
you recieved the invoice including the shipping costs, please confirm
it
by paying the amount!
As
soon as the payment is confirmed by our bank we send out the items on
the requested way and let you know by e-mail.
Every order
has to be prepaid!
You
may as well send your payment cash, in US$
or € by
mail, but make sure to recieve an invoice first! On overseas
transactions
we usualy e-mail or fax the invoice!
If you send US$ please add the exchange fee for converting it to Euros!
If
you like to send your payment by mail make sure to send it by
registered
mail. We don't cover loss or theft of money send to us! It is also a
good
idea to let us know by e-mail.
Please notice that we dont provide a fax-connection anymore!
Please use e-mail or snail mail instead, thank you.
e-mail: info@48specialmodels.com
INTERNATIONAL
SHIPPING RATES:
After the
Brexit Great Britain and Northern Irland have been categorised as
Zone 2 (also Swiss) by the German Post AG.
We calculate the
shipping costs form now on on base of this category!
Attention: Due to the Corona crisis Deutsche Post AG/DHL ships Packages to the USA only as Premium Service with an additional fee of 16.00 Euro extra. We included this fee into the pricelist for USA (Z5)!
Shipping as recorded letter or parcel are not possible at all until further notice!
Please see the link on our News Page for more information.
EUROPE & Rest of the World
Due to the war against the Ukraine forced by the Russian Federation we caneled service to the Russian Federation! We continue to shipp to the Ukraine as long as possible! Also the service to the PR of China ist canceled due to the Corona Crisses Problems!
Please
notice that the shipping costs are calculated by a mixture of weight
and volume. This leads to the list below. The weights listed here do not
necessarily match the real order weight!
Because the Deutsche Post AG/DHL disclosed
any merchendise from beeing send as a letter, we are forced to adjust
our shipping costs as follows:
Versandgruppe
Shipping Group
|
Z0
Kosten für D
Fares for Germany
|
Z1
Kosten für EU
Fares for Europe
|
Z2
Kosten für
Schweiz,
Großbritannien, und Nordirland
|
Z3
Kosten für
Rest Europa
|
Z4
Kosten für
Russische Föderation
|
Z5
Kosten für
USA
|
Z6
Kosten für
Kanada, Nordafrika,
Naher Osten
|
Z7
Kosten für
VR-China
|
Z8
Rest Asien,
Südamerika, Mittel-& Südafrika,
Australien, Ozeanien |
Grundpreis
|
7,00€ |
18,00€ |
31,00€ |
32,00€ |
no service |
50,00€ |
41,00€ |
no service |
48,00€ |
bis 5kg |
7,00€ |
18,00€ |
31,00€ |
32,00€
|
- |
50,00€ |
41,00€ |
- |
48,00€ |
bis 10kg |
10,00€ |
24,00€ |
37,00€ |
41,00€
|
- |
80,00€ |
55,00€ |
- |
65,00€ |
bis 20kg |
10,00€ |
34,00€ |
51,00€ |
56,00€
|
- |
145,00€ |
75,00€ |
- |
104,00€ |
bis 31,5 kg |
17,00€
|
45,00€ |
57,00€ |
63,00€ |
- |
210,00€ |
101,00€ |
- |
134,00€ |
Orders which have more than 31,5kg of weight will be shipped for individual shipping rates, depending on the Postage of DHL/ Deutsche Post AG!
On every
order we will notify you on the costs by sending an invoice first!
Contact
for international customers: info@48specialmodels.com
for
orders and all kinds of requests and questions.
for
all kind of questions about the online-appearance.
48 Special Models is
a registered trademark under German law.
|
The new EU standard return notice is given in German here:
Widerrufsbelehrung
gemäß der
vom Gesetzgeber in Anlage 1 zu Artikel 246a § 1 Absatz 2 Satz 2 EGBGB
bereitgestellten und ab 13.06.2014 gültigen Muster für die Widerrufsbelehrung.
Widerrufsrecht
Sie haben
das Recht, binnen vierzehn Tagen ohne Angabe von Gründen diesen Vertrag zu
widerrufen.
Die
Widerrufsfrist beträgt vierzehn Tage ab dem Tag an dem Sie oder ein von Ihnen
benannter Dritter, der nicht der Beförderer ist, die letzte Teilsendung oder
das letzte Stück der Lieferung in Besitz genommen haben bzw. hat.
Um Ihr
Widerrufsrecht auszuüben, müssen Sie uns
Thorsten Schrecke
48 Special Models
Am Holzborn 2
63571 Gelnhausen
Germany
e-mail: info@48specialmodels.com
mittels
einer eindeutigen Erklärung (z. B. ein mit der Post versandter Brief oder einer
E-Mail) über Ihren Entschluß, diesen Vertrag zu widerrufen, informieren.
Sie können
dafür das beigefügte Muster-Widerrufsformular verwenden, das jedoch nicht
vorgeschrieben ist.
Zur Wahrung
der Widerrufsfrist reicht es aus, daß Sie die Mitteilung über die Ausübung des
Widerrufsrechts vor Ablauf der Widerrufsfrist absenden.
Folgen des Widerrufs
Wenn Sie
diesen Vertrag widerrufen, haben wir Ihnen alle Zahlungen, die wir im Rahmen
des Vertrages von Ihnen erhalten haben, einschließlich der Lieferkosten (mit
Ausnahme der zusätzlichen Kosten, die sich daraus ergeben, daß Sie eine andere
Art der Lieferung als die von uns angebotene, günstigste Standardlieferung
gewählt haben), unverzüglich und spätestens binnen vierzehn Tagen, ab dem Tag
zurückzuzahlen, an dem die Mitteilung über Ihren Widerruf dieses Vertrags bei
uns eingegangen ist.
Für diese
Rückzahlung verwenden wir dasselbe Zahlungsmittel, das Sie bei der
ursprünglichen Transaktion eingesetzt haben, es sei denn, mit Ihnen wurde
ausdrücklich etwas anderes vereinbart; in keinem Fall werden Ihnen wegen dieser
Rückzahlung Entgelte berechnet.
Wir können
die Rückzahlung verweigern, bis wir die Waren wieder zurückerhalten haben oder
bis Sie den Nachweis erbracht haben, daß Sie die Waren zurückgesandt haben, je
nachdem, welches der frühere Zeitpunkt ist.
Sie haben
die Waren unverzüglich und in jedem Fall spätestens binnen vierzehn Tagen ab
dem Tag, an dem Sie uns über den Widerruf dieses Vertrags unterrichten, an Thorsten Schrecke, 48 Special Models, Am
Holzborn 2, 63571 Gelnhausen, Germany zurückzusenden oder zu übergeben.
Die Frist ist gewahrt, wenn Sie die Waren vor Ablauf der Frist von vierzehn
Tagen absenden. Sie tragen die unmittelbaren Kosten der Rücksendung der Waren.
Sie müssen
für einen etwaigen Wertverlust der Waren nur aufkommen, wenn dieser Wertverlust
auf einen zur Prüfung der Beschaffenheit, Eigenschaften und Funktionsweise der
Waren nicht notwendigen Umgang mit ihnen zurückzuführen ist.
Ende der Widerrufsbelehrung
|
Von dieser
Widerrufsbelehrung ausgenommen sind nach § 312g Abs. 2 BGB die folgenden Waren
und Lieferungen, für die dementsprechend kein Widerrufsrecht besteht:
1.
The return right is not valid for cutomized items which need individual
collection or manufacturing on customers request or are tailored to the
needs of the customer.
2. All sound or video recordings or computer software in sealed packageing, after the seal was broken!
EU Customers may use this return sheet for expressing the will of returning the item!
Please notice that you get this sheet with the invoice.
You may also copy it from this page or our shop.
Please
notice that you don't have to tell a reason for returning the order,
but you must send a return notice beforehand! This sheet is
recommended, but not essential for claiming the right of returning the
order!
Also
notice that you have to pay the costs of returning the order in
complete by now. So please make sure to let us know you will return an
order and to pay the complete postage on it! In case of
unannounced or underpayed returns we will not accept the shipment!
Proviso
clause:
48 Special Models reseves its right for mistake and error,
as
well as for change in style of products, prices
and fees
without further notice! Valid only is the German language version of
the TOBs!
|
|